Customer Service Leaders

Resources to help improve CX while reducing operational costs.

  • 5 Sneaky Barriers to Your Amazing Digital Transformation

    5 Sneaky Barriers to Your Amazing Digital Transformation

    Digital transformation is no longer a novelty. We are all inside the tornado of converting our business and consumer experiences to digital. Businesses win based on the distribution of superior digita

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  • The Human Side to Digital Transformation0:34

    The Human Side to Digital Transformation

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  • SEE the ServiceNow platform in action by joining us for a live SERVICENOW DEMO. Offered every Thursday.

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    How-To eBook: Modernize your CX to Gain New Profits.

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  • ServiceNow Success Story Featuring Logan Dunnaway, Colliers International5:55

    ServiceNow Success Story Featuring Logan Dunnaway, Colliers International

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  • ServiceNow Success Story Featuring Naresh Samlal, VITAS Healthcare2:09

    ServiceNow Success Story Featuring Naresh Samlal, VITAS Healthcare

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    Implement ServiceNow ITSM in just 30 days using Smart Launch. Request more info today!

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  • On-Demand Webinar: ServiceNow Success Story Featuring Integration Partners56:02

    On-Demand Webinar: ServiceNow Success Story Featuring Integration Partners

    Learn how Integration Partners achieved a successful ServiceNow transformation over the last five years, going far beyond out-of-the-box features to improve the customer experience.

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  • Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze receives Gold Sales Partner designation from ServiceNow.

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    Get Your FREE ServiceNow Business Case and Roadmap Audit!

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  • Insight and Information from ServiceNow Knowledge18

    Insight and Information from ServiceNow Knowledge18

    Insight and information from ServiceNow Knowledge18 event in Las Vegas. ServiceNow ITSM, CSM, PPM, ITOM, ITAM, SecOps, Human Resources, it was all covered at the show.

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  • Value Discussion: Crossfuze Smart Launch for ServiceNow ITSM and CSM2:09

    Value Discussion: Crossfuze Smart Launch for ServiceNow ITSM and CSM

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  • Knowledge18 on 5/7: Daily Short Take (Chris Howard, Crossfuze CEO)1:42

    Knowledge18 on 5/7: Daily Short Take (Chris Howard, Crossfuze CEO)

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  • Knowledge18 on 5/8: Daily Short Take (Chris Howard, Crossfuze CEO)2:53

    Knowledge18 on 5/8: Daily Short Take (Chris Howard, Crossfuze CEO)

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  • Knowledge18 on 5/9: Daily Short Take (Chris Howard, Crossfuze CEO)2:04

    Knowledge18 on 5/9: Daily Short Take (Chris Howard, Crossfuze CEO)

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  • Knowledge18: Daily Short Take (John Ryan, Crossfuze CMO)2:04

    Knowledge18: Daily Short Take (John Ryan, Crossfuze CMO)

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    How-To eBook: Modernize your CX to Gain New Profits.

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  • Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Crossfuze ServiceNow Implementation, Smart Launch for ITSM and CSM, IT Service Management, ServiceNow Customer Service Management

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  • ServiceNow Knowledge18 Recap with Abbey Elias1:12

    ServiceNow Knowledge18 Recap with Abbey Elias

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    Implement ServiceNow ITSM in just 30 days using Smart Launch. Request more info today!

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    By opting-in to receive emails from Crossfuze, you confirm that you understand and agree to our privacy policy. 
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  • ServiceNow Knowledge18 Recap with Marc Rachiele0:42

    ServiceNow Knowledge18 Recap with Marc Rachiele

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  • ServiceNow Knowledge18 Recap with Shawn Willson1:18

    ServiceNow Knowledge18 Recap with Shawn Willson

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  • ServiceNow Knowledge18 Recap with Matt Wilusz1:17

    ServiceNow Knowledge18 Recap with Matt Wilusz

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  • Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customers are demanding, as they should be. The world is focused more and more on being able to get help or information at the moment the need arises.

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  • 10 Pillars of CSM Success

    10 Pillars of CSM Success

    Essential strategies for modernizing Customer Service and Accelerating Bottom-Line Profitability

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  • On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You21:33

    On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You

    This webinar will cover best practices for evaluating the ServiceNow platform, as well as share resources that can help you make informed decisions.

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