Bimala Tullock is a change agent. She is also a change agent in a high-growth cloud company. Some change agents talk a lot about change. Bimala enables change. I first met Bimala at the ServiceNow Knowledge 17 Conference in Orlando in May. How did I meet her?
I looked for her. Rather, I sought what she did. I know enterprise platforms without high adoption ultimately fail in the eyes of executives. Inexperience can create unfair assumptions wrapping themselves around an elegant platform and expectations can get ahead of an adoption foundation. I wanted to see if ServiceNow had considered how to FINISH THE JOB with Organizational Change Management (OCM). They had. Bimala is the Director of ServiceNow® Champion Enablement™.
The difference her team makes at ServiceNow isn’t just words. ServiceNow® Champion Enablement™ offers meaningful OCM content and tools based on three pillars;
1) Communication and Training
2) Program Management
3) Introduction of ServiceNow to the Enterprise
This means you DON’T HAVE TO BUILD CONTENT AND TOOLS from scratch.
On August 30, 2017, Bimala will be our guest on a Crossfuze Webinar.
She and I will speak exclusively about the ServiceNow® Champion Enablement™ program and how it will help you with ServiceNow® adoption. Bimala will also take some questions.
To get enterprise adoption is incredibly challenging when people resist change (they often do). The sad part is it will be the software or the IT team that gets the blame. That is wrong and expensive. Better to win the battle before you fight the battle. Join us in the OCM Webinar and let Bimala help you become a ServiceNow Champion!
This blog was originally published on LinkedIn.
Written by: John Ryan | Crossfuze CMO