If your company manages IT, most likely one of your high-priority strategic goals is to effectively manage and improve your systems. To do this, you need to know exactly what assets are in your IT environment and have current, accurate configuration data.
Visibility into IT infrastructure is highly sought-after and yet elusive to most companies. IT infrastructure continues to grow and become more complex, especially with the remarkable increase of hardware, software, appliances, virtual machines, cloud services, and mobile devices, making visibility into that infrastructure a constantly moving target.
The ServiceNow Configuration Management Database (CMDB) provides a solution to finding the moving target of visibility into infrastructure. The ServiceNow CMDB is an easy-to-use, cloud-based single system of record for infrastructure and service data. The CMDB helps organizations better understand the IT environment, particularly in the areas of business service impact analysis, asset management, compliance, and configuration management.
Other benefits of having an accurate configuration management database (CMDB) is that makes it easier to understand your organization's IT environment, particularly in the areas of service impact analysis, asset management, compliance, and configuration management.
What has Crossfuze done to simplify the CMDB tool? With the CMDB Quickfuze™ application, you get a simple, easy-to-use interface for working with configured Items. The CMDB Quickfuze application will also help your business zero in on relevant CMDB information and reveal connections between incidents, tasks, and outages. Finally, it will generate the intelligence you need to really move the needle such as CI security, more powerful business services, better reporting, and an exclusive task outages feature.
Crossfuze can help you avoid the risk of risk of months of designing CMDB strategy from scratch with no assurances. This solution is designed to launch your ServiceNow CMDB implementation successfully.
If you found this post informative, check out Crossfuze’s On-Demand Webinar, “Accelerating CMDB Maturity with the Crossfuze Quickfuze™ Suite,” This free webinar features three different presenters. Our Vice President of Partnerships and Platform Integration, Jacob Andersen; our UK business Account Executive, Samuel Prus; and our UK Delivery Manager, Arun Gupta. The three give an overview of what the CMDB is, the Crossfuze steps to maturity, an overview of the CMDB and Service Tracker Quickfuze applications, and how all these accelerate the ServiceNow journey best practice approaches to CMDB. The presenters also discuss how to move closer to full ServiceNow maturity using Crossfuze UAT (User Acceptance Testing) ready application solutions.
To watch this webinar, which is part of Crossfuze’s Services Reimagined Webinar Series, please go to https://esmresources.crossfuze.com/webinars-and-videos/accelerating-cmdb-with-the-crossfuze-quickfuze-suite.