Crossfuze Blogs

Your ServiceNow Resource Center.

  • How ServiceNow Improves Your Flow

    How ServiceNow Improves Your Flow

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  • 5 Sneaky Barriers to Your Amazing Digital Transformation

    5 Sneaky Barriers to Your Amazing Digital Transformation

    Digital transformation is no longer a novelty. We are all inside the tornado of converting our business and consumer experiences to digital. Businesses win based on the distribution of superior digita

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  • 5 Ways Technology Unlocks Our Ability to Be Human Now

    5 Ways Technology Unlocks Our Ability to Be Human Now

    5 ways technology unlocks our ability to be human now. Digital transformation involves the human element. Technology should enable, empower, and encourage people to do work better.

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  • Part 2: Is ServiceNow Technical Mastery the Key to Digital Transformation Success?

    Part 2: Is ServiceNow Technical Mastery the Key to Digital Transformation Success?

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  • Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze Receives Gold Sales Partner Designation From ServiceNow

    Crossfuze receives Gold Sales Partner designation from ServiceNow.

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  • SEE the ServiceNow platform in action by joining us for a live SERVICENOW DEMO. Offered every Thursday.

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  • Insight and Information from ServiceNow Knowledge18

    Insight and Information from ServiceNow Knowledge18

    Insight and information from ServiceNow Knowledge18 event in Las Vegas. ServiceNow ITSM, CSM, PPM, ITOM, ITAM, SecOps, Human Resources, it was all covered at the show.

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  • Attack the Costly “Complexity of Things” with Elegant Enterprise Services

    Attack the Costly “Complexity of Things” with Elegant Enterprise Services

    We all enjoy a good discussion about the Internet of Things (IoT). However, in the world of IoT, countless aging systems exist within seemingly modern organizations. These systems are riddled with in

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  • If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

    If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

    If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

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  • Avoid These Top 5 ServiceNow Implementation Challenges

    Avoid These Top 5 ServiceNow Implementation Challenges

    Podcast to help ServiceNow users avoid common challenges when implementing ServiceNow.

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  • Part 1: Feel like you’re on the island of digital transformation despair?

    Part 1: Feel like you’re on the island of digital transformation despair?

    Digital Transformation with ServiceNow Takes a Village

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  • New Book Teaches Non-IT Leaders How to Achieve Enterprise Digital Transformation with ServiceNow

    New Book Teaches Non-IT Leaders How to Achieve Enterprise Digital Transformation with ServiceNow

    In the 10 Pillars of ServiceNow Digital Transformation for Non-IT Leaders, you’ll find detailed, actionable guidance on how to win at digital transformation across the enterprise using ServiceNow.

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  • Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Press Release: Crossfuze Debuts Hassle-Free, 30-day ServiceNow Implementation Solution

    Crossfuze ServiceNow Implementation, Smart Launch for ITSM and CSM, IT Service Management, ServiceNow Customer Service Management

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  • Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customers are demanding, as they should be. The world is focused more and more on being able to get help or information at the moment the need arises.

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  • Customer Experience Series: Why CSM should be tightly integrated with your marketing strategy—and vice versa

    Customer Experience Series: Why CSM should be tightly integrated with your marketing strategy—and vice versa

    The Internet has been both a blessing and a curse for businesses. Through the web, far more customers are exposed to a business’s products and services.

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  • Customer Experience Series: Why you need a proactive approach to Customer Service to maintain a competitive edge

    Customer Experience Series: Why you need a proactive approach to Customer Service to maintain a competitive edge

    Customer Service is often seen as a costly cost center: The more customers who engage with a company through Customer Service, the greater the cost to the organization.

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  • Customer Experience Series: 5 essential tips for using ServiceNow to deliver high-quality Customer Service experiences

    Customer Experience Series: 5 essential tips for using ServiceNow to deliver high-quality Customer Service experiences

    Businesses are increasingly turning to Customer Service as a marketing strategy that can help differentiate their products in a crowded marketplace.

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  • Latest on Forbes.com: Crossfuze Weighs in on Data Security and How Employees Pose the Biggest Threat

    Latest on Forbes.com: Crossfuze Weighs in on Data Security and How Employees Pose the Biggest Threat

    If you’re like most companies, you’re focused on using technology and automation to achieve bottom-line profitability.

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  • 5 Digital Transformation Trends that will Reshape Service Management by 2020

    5 Digital Transformation Trends that will Reshape Service Management by 2020

    To keep pace and maintain your competitive edge, it’s essential that you understand how ServiceNow’s approach to delivering and managing enterprise services is likely to evolve over the next few years

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  • ServiceNow Growing Pains: Two Ways to Scale

    ServiceNow Growing Pains: Two Ways to Scale

    Ways to Scale ServiceNow: You know you need to develop best practices to protect the future health of your ServiceNow investment while keeping a laser focus on mission-critical business objectives.

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  • 5 Common Mistakes When Integrating ServiceNow and How to Avoid Them

    5 Common Mistakes When Integrating ServiceNow and How to Avoid Them

    Although ServiceNow integrations are designed to be implemented as simply as possible, organizations still need to know what they’re doing to avoid costly mistakes.

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