Derived from over 500 ServiceNow implementations, the 10 Pillars is your guidebook to achieving your ServiceNow vision with speed and agility.
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Part 1: Feel like you’re on the island of digital transformation despair?
Digital Transformation with ServiceNow Takes a Village
On-Demand Webinar: Flash-Forward 2020
Experts including "Be the Business' author Martha Heller, and ServiceNow gurus share their thoughts on the future of digital services transformation.
10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader
On-Demand Webinar: How Integration Partners Improved the Customer Experience Using ServiceNow
Learn how Integration Partners achieved a successful ServiceNow transformation over the last five years, going far beyond out-of-the-box features to improve the customer experience.
On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You
This webinar will cover best practices for evaluating the ServiceNow platform, as well as share resources that can help you make informed decisions.
On-Demand Webinar: Top 10 Competencies of the Modern IT Leader by Martha Heller
10 Pillars of ServiceNow Success for CIOs – Pillar 1: Building a ServiceNow Vision
It has never been more important to create a transformational vision to successfully navigate your ServiceNow journey.
On-Demand Webinar: Knowledge17 Takeaways
On-Demand Webinar: Organizational Change Management & ServiceNow
On-Demand Webinar: ESM Vision & Business Case
On-Demand Webinar: How to Achieve ServiceNow Roadmap Success
How to Build a Mature PMO That Fires on All Cylinders
Paving a smooth road to PMO maturity means having a clear vision and unwavering commitment to stay the course.
Why an Effective Enterprise PMO is Elusive (but Critical) for Project Success
An empowered and well-trained Enterprise Project Management Office drives business efficiencies across your organization.
Lasting Organizational Change: How to Improve the Odds of Achieving It
Many companies are alarmed by the phrase Organizational Change Management (OCM). Research shows that OCM and transformation often fail to meet expectations.
Track to the Future
Transformation: Are you the hunter or the hunted?
Attack the Costly “Complexity of Things” with Elegant Enterprise Services
One area of change that is upon us is the reimagination of how enterprise services are delivered.
Leading Household Appliance Manufacturer Case Study
A leading manufacturer of household appliances with a workforce of 93,000 was looking to modernize and streamline its IT asset management (ITAM) operations.
Creating a ServiceNow Roadmap
If you don’t know where you are going, you will end up somewhere else. Your enterprise demands a clear direction to truly succeed with ServiceNow.
10 Pillars of ServiceNow Success for CIOs – Pillar 2: Charting a roadmap to Service Management transformation