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  • Part 1: Feel like you’re on the island of digital transformation despair?

    Part 1: Feel like you’re on the island of digital transformation despair?

    Digital Transformation with ServiceNow Takes a Village

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  • If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

    If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

    If you’re evaluating ServiceNow, you want to keep this hot list of helpful resources handy!

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  • Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customer Experience Series: Why a 360-degree view of your customers is no longer good enough to drive customer satisfaction

    Customers are demanding, as they should be. The world is focused more and more on being able to get help or information at the moment the need arises.

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  • On-Demand Webinar: Flash-Forward 202043:20

    On-Demand Webinar: Flash-Forward 2020

    Experts including "Be the Business' author Martha Heller, and ServiceNow gurus share their thoughts on the future of digital services transformation.

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  • Services Reimagined Webinar Series: Reach your ServiceNow vision with speed, agility, and confidence

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  • On-Demand Webinar: How Integration Partners Improved the Customer Experience Using ServiceNow56:02

    On-Demand Webinar: How Integration Partners Improved the Customer Experience Using ServiceNow

    Learn how Integration Partners achieved a successful ServiceNow transformation over the last five years, going far beyond out-of-the-box features to improve the customer experience.

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  • Join our Integration Partners Webinar

    Join our Integration Partners Webinar

    Thousands of customers have jumped on the ServiceNow bandwagon to streamline and automate the management of their workplace services.

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  • On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You21:33

    On-Demand Webinar: Evaluating ServiceNow and the Resources that Can Help You

    This webinar will cover best practices for evaluating the ServiceNow platform, as well as share resources that can help you make informed decisions.

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  • Customer Experience Series: 5 essential tips for using ServiceNow to deliver high-quality Customer Service experiences

    Customer Experience Series: 5 essential tips for using ServiceNow to deliver high-quality Customer Service experiences

    Businesses are increasingly turning to Customer Service as a marketing strategy that can help differentiate their products in a crowded marketplace.

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  • Customer Experience Series: Why you need a proactive approach to Customer Service to maintain a competitive edge

    Customer Experience Series: Why you need a proactive approach to Customer Service to maintain a competitive edge

    Customer Service is often seen as a costly cost center: The more customers who engage with a company through Customer Service, the greater the cost to the organization.

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  • Charting Her Own Course: A Story of ServiceNow Success

    Charting Her Own Course: A Story of ServiceNow Success

    Michelle Brockney is nothing short of electric. As a change agent in a high-growth company, she brings smarts, velvet-handed leadership, and purpose to her role every day.

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  • Customer Experience Series: Why CSM should be tightly integrated with your marketing strategy—and vice versa

    Customer Experience Series: Why CSM should be tightly integrated with your marketing strategy—and vice versa

    The Internet has been both a blessing and a curse for businesses. Through the web, far more customers are exposed to a business’s products and services.

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  • Avoid These Top 5 ServiceNow Implementation Challenges

    Avoid These Top 5 ServiceNow Implementation Challenges

    Podcast to help ServiceNow users avoid common challenges when implementing ServiceNow.

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  • Latest on Forbes.com: Crossfuze Weighs in on Data Security and How Employees Pose the Biggest Threat

    Latest on Forbes.com: Crossfuze Weighs in on Data Security and How Employees Pose the Biggest Threat

    If you’re like most companies, you’re focused on using technology and automation to achieve bottom-line profitability.

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  • On-Demand Webinar: Your ServiceNow Success Toolkit51:47

    On-Demand Webinar: Your ServiceNow Success Toolkit

    On-Demand Webinar: Your ServiceNow Success Toolkit

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  • New Book Teaches Non-IT Leaders How to Achieve Enterprise Digital Transformation with ServiceNow

    New Book Teaches Non-IT Leaders How to Achieve Enterprise Digital Transformation with ServiceNow

    In the 10 Pillars of ServiceNow Digital Transformation for Non-IT Leaders, you’ll find detailed, actionable guidance on how to win at digital transformation across the enterprise using ServiceNow.

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  • 5 Digital Transformation Trends that will Reshape Service Management by 2020

    5 Digital Transformation Trends that will Reshape Service Management by 2020

    To keep pace and maintain your competitive edge, it’s essential that you understand how ServiceNow’s approach to delivering and managing enterprise services is likely to evolve over the next few years

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  • 10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

    10 Pillars of ServiceNow Digital Transformation for the Non-IT Leader

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  • ServiceNow Growing Pains: Two Ways to Scale

    ServiceNow Growing Pains: Two Ways to Scale

    Ways to Scale ServiceNow: You know you need to develop best practices to protect the future health of your ServiceNow investment while keeping a laser focus on mission-critical business objectives.

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  • 5 Common Mistakes When Integrating ServiceNow and How to Avoid Them

    5 Common Mistakes When Integrating ServiceNow and How to Avoid Them

    Although ServiceNow integrations are designed to be implemented as simply as possible, organizations still need to know what they’re doing to avoid costly mistakes.

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  • On-Demand Webinar: Accelerating CMDB with the Crossfuze Quickfuze Suite54:53

    On-Demand Webinar: Accelerating CMDB with the Crossfuze Quickfuze Suite

    If you need to get your ServiceNow CMDB up and running at warp speed, this webinar will cover best practices for a successful ServiceNow implementation.

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  • How the Once-obscure World of IT Service Management has come to Define Modern Corporate Growth Strategy

    How the Once-obscure World of IT Service Management has come to Define Modern Corporate Growth Strategy

    The best-practices approaches developed by IT professionals are key to driving operational efficiencies and bottom-line profitability.

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  • On-Demand Webinar: ServiceNow & CSM: Raising CSAT while Reducing Costs54:53

    On-Demand Webinar: ServiceNow & CSM: Raising CSAT while Reducing Costs

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  • Accelerating CMDB Maturity

    Accelerating CMDB Maturity

    Visibility into IT infrastructure is highly sought-after and yet elusive to most companies. IT infrastructure continues to grow and become more complex.

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  • Learn to Improve Service Delivery with ServiceNow's CSM Application

    Learn to Improve Service Delivery with ServiceNow's CSM Application

    The ServiceNow Customer Service Management application can help you connect customer service with other departments to identify and resolve issues faster, reduce costs, and increase satisfaction.

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  • Services Reimagined Webinar Series: Reach your ServiceNow vision with speed, agility, and confidence

    Sign Up Today!
  • 5 Essential Truths You Need to Know About Migrating Your Enterprise Service Management Operations to ServiceNow

    5 Essential Truths You Need to Know About Migrating Your Enterprise Service Management Operations to ServiceNow

    Veteran ServiceNow implementation consultant, Mark Brownschidle, shares the common pain points of migrating to ServiceNow, and how to overcome them.

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